Please be aware of the following return conditions:
All returns, excluding defective products, must be en route back to our warehouse within 30 DAYS from date of receipt. Defective products must be returned within the time constraints imposed by that particular product manufacturer’s warranty.
Please include a copy of your invoice.
If your order qualified for free shipping and your product return(s) result in an order total less that what is required to receive free shipping than the original shipping charges may be deducted from your product refund.
In order to receive full credit, all non-warranty returns must be in pristine condition, unused, clean without being laundered, free from smelling of smoke, pets and/or perfume or cologne, in original condition and in original, undamaged packaging, including bags, WITH ALL TAGS ATTACHED, no tags - no refund. Returns not meeting these criteria are subject to refusal and/or restocking fees to be determined at the discretion of Race Werks.
Restocking fees are determined on an order by order basis and are a function of product condition, packaging condition and timing of return.
Return shipping fees are the customer's responsibility. We strongly recommend insuring all returns. Please retain a copy of the return tracking number until credit or exchange has been completed and verified.
Orders that have been refused or were not able to be delivered to recipient will be refunded the product amount less all shipping charges associated with said order.
Once the return has been received and processed, then a refund will be issued.
For international returns, all entry preparation charges are the customer's responsibility and will be deducted from the product refund.
Please package and return your item(s) to:
ATTN: Returns Department
2033 Century Way
Boise, Idaho 83709