Return Procedures

RETURN POLICIES
All returns must be en-route back to Race Werks within 14 days of receipt, excluding defective products. Defective products must be returned within the time constraints imposed by that particular products warranty. In order to receive full credit, all non-warranty returns must be in pristine condition, unused, clean but unwashed, free from smelling of smoke, pets and/or perfume, in original condition and in original, undamaged packaging WITH ALL TAGS ATTACHED. Returns not meeting these criteria are subject to refusal or restocking fees. Restocking fees are determined on an order by order basis and are a function of product condition, packaging condition and timing of return. Please include a filled out copy of the Return and Exchange paperwork that accompanied your order and a copy of the invoice with any special instructions you may have. If you do not have a copy of the Return and Exchange paperwork you may download and print a copy here. Return shipping fees are the customer’s responsibility. We strongly recommend insuring all returns. Please retain a copy of the return tracking number until credit or exchange has been completed.

SALE & CLEARANCE MERCHANDISE
Sale and clearance pricing is non-negotiable & cannot be applied to previously purchased merchandise. Sale or discount items can only be returned for in-house credit or exchange.

WRONG SIZE
When returning a product in exchange for a different size we'll cover Ground Shipping charges for the replacement - Applies to Non-Sale items only. Return shipping charges for the incorrectly sized product are purchasers responsibility. If you require a service other than Ground, shipping charges will become purchaser's responsibility.

VIDEOS
Videos may be returned for same title replacement only.

PRINTABLE RETURN FORM
Return Form pdf file 57kb

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